SMM-HELPER never asks for the passwords of your social accounts. Our only website is smm-helper.com.

Frequently asked questions (FAQ)

Answers about payments, orders, refunds, refills and the API.

  • No. Orders only need a public link or a username. Never share your password with any panel.

  • Most services start within minutes. Start time and speed are written in each service's description, because they differ by service.

  • Yes. Each service has its own minimum and maximum quantity, shown next to the price. Many services start from 10 to 100.

  • Private accounts, deleted posts and broken links are skipped automatically, and the undelivered amount is refunded to your credit.

  • Services marked Refill top up drops for the period in their description. When keeping the count matters, choose a Refill service.

  • No. Only services marked Refill include refills, for the period in their name. Choose one of those if keeping the count matters to you.

  • Add credit in the secure PayGate checkout with USDT (TRC20, BEP20, ERC20, Solana), USDC (BNB Chain, Ethereum, Solana), BTC, ETH, BNB, SOL or LTC, from $25 to $5,000 per payment. A processing fee is shown on the checkout and added to the total: 5% from $25, 3% from $40, 2% from $100, 1.75% from $200, 1.5% from $300 and 1% from $500. Your first top-up gets a bonus: +10% from $40, +20% from $100, +25% from $200, +30% from $300 and +35% from $500. Orders are paid from your credit.

  • Top-ups are added after the network confirms the payment you made in the checkout. If your credit has not changed, open a ticket with your top-up code.

  • No. Your credit stays on your account and works for every service. Canceled and partial orders refund the remainder to it.

  • You can request a cancel for a running order. Whether it can be stopped depends on the service; if it stops, the undelivered amount is refunded to your credit.

  • Wait until the first order on that link is completed. Two orders on the same link at once make the progress counts hard to read.

  • Your account is one access token, shown once when you create it. Copy or download it and keep it somewhere safe: it is your only way to sign in.

  • Yes. Your API key is issued with your account and works with the standard SMM panel API v2 (services, add, status, refill, balance, cancel).

  • Open a ticket from your account. Tickets are available after your first top-up.